Privacy Policy.
Last updated: 2026
What we collect
Account details (name, email, phone, password — stored hashed, never in plain text), your driver or business profile information, jobs, applications, quotes, messages, and files you upload such as a photo, CV or truck photos.
What is public
Public driver profiles show your first name and last initial, state, licence class, years of experience, availability and — if you're an owner-driver — your equipment. Your phone number, email address, full name and CV are never shown publicly.
How businesses see your contact details
A business can only see your contact details and CV after you have expressed interest in their job and they have unlocked your application. We record that unlock.
How we use your information
To run the marketplace: matching drivers with jobs, sending notifications about interest, quotes and account activity, preventing abuse, and meeting legal obligations. We do not sell your personal information.
Storage and security
Data is stored on managed cloud infrastructure with row-level access controls. Uploaded documents live in private storage and are served only through short-lived, signed links.
Your choices
You can edit or remove your profile details at any time, or ask us to delete your account and associated data by emailing connect@haulyx.com.au.
Contact
Privacy questions: connect@haulyx.com.au
